The first thing we do is to sit down with you and ask a bunch of questions. We just need to know what you’re trying to accomplish. It may be simple; it may be ambitious. Either way, we’ll let you know the best options to go for and advise on tips and tricks you may want to adopt to optimize your video conferencing sessions.
We set you up
Our video conference technician then sets it all up for you, making sure that all modalities are covered. We can leave you with a set of instructions, on paper and on video, to help you repeat the procedure and become autonomous in running your own video conferences competently.
Should you wish us to run your first, or all of your, video conferences, no problem. Our technician will be there and make sure it all goes smoothly. SmartCuts does this for clients like the United Nations.
Once you’re launched and running your own video conferences, great. You won’t need us much anymore. You may, however, run into that odd glitch, or decide that you’d like this or that feature added next time. We’ve got you covered with an on-going support service.
Video Conference Consulting
Why Video Conference Consulting
With the pandemic that hit us, this is pretty much a rhetorical question. Video conferencing is now an integral part of most professional workdays, and it has opened up a world of solutions and optimization of communications for the working world. That said, we also all know that this innovation has left many struggling with video and audio settings they can’t find, and when they can, don’t understand.
Not to mention the other challenges luddites have with video conferencing in general: poor lighting, horrible backdrops, wonky camera settings, and the list goes on. When we say Luddites, it’s not pejorative. A lot of talented people out there have better things to do than to direct their intelligence and inspiration at trying to figure out the technicalities of video conferencing. They just want it to work, so they can get on with what they do best. That’s where we come in. We deal with the gremlins in the machine, so you can do your job.
Why via SmartCuts?
The audiovisual technicians at SmartCuts have over ten years of experience dealing with the devil’s details when it comes to making A/V equipment work. Video conferencing has, of course, become a big part of what they do because it’s in high demand, and because it’s often an integral part of our daily work, like for everyone else. To boot, we also often integrate the functionalities of video conferencing into virtual and hybrid events, dealing with Zoom chat rooms, webinars and the like.
After a few hiccups along the way (yes ,we admit it, we’ve had our flops), we now master most every aspect of video conferencing, from what equipment to get in the first place to the fine points of configuration before the meeting starts. So let our technicians tweak the nitty-gritties for you, and just focus on your content and communications, rather than losing tufts of hair over the good old “technical issues.”
How does it work?
Simple: we come, we see, we conquer. You tell us what you want to accomplish in your video conferencing, and we assess and deliver a roadmap to success. Sometimes that’s just a question of a few pieces of advice to an in-house technician. And other times, it means a shopping list, set up, a supervised test run and then instructions delivered to you for autonomous management.
We also provide support service too, should you not wish to become autonomous. Video conferencing may seem simple, but you’d be surprised the added value you can get on this important part of your workflow with a bit of targeted consulting.